Snow was heavily invested in user-generated content (UGC), which though effective, had started to lack diversity in creativity. Simultaneously, the client was grappling with Cost Per Acquisition (CPA) figures that were creeping close to $77, putting a significant strain on their marketing budget. To add fuel to the fire, a majority of their contracts with celebrity endorsers and UGC creators were on the brink of expiration, further constricting their already narrowing UGC process. This trifecta of challenges meant a compelling and cost-effective solution was urgently needed.
Three main strategies were introduced to tackle the client's challenges.
The implementation of these three strategies had a transformative impact on the client's marketing efforts. The period from February 18, 2023, to June 17, 2023, saw a healthier blend of creatives and an impressively lower CPA. Specifically, the creative diversity introduced by influencer whitelisting, static formats, and a renewed focus on proven UGC contributors led to a 35% reduction in CPA when compared to the previous period. This highlighted the efficacy of the new strategies, reinforcing the value of creative diversity and targeted UGC in the brand's marketing toolbox.