By 33% in Just 3 Months of Focusing on New Customer Strategies

  • Shifted paid media strategy to prioritize new customer acquisition across Meta and Google
  • Leveraged Northbeam’s new customer data to guide smarter budget allocation
  • Focused creative testing on top-performing new customer products for faster wins
What we found
Background

Gee Beauty is a beauty company founded by a mother-daughter duo as a modern destination for wellness and beauty. The Gee women cut through the clutter of the beauty space to bring the best of the best in products, treatments and experiences - simplifying the process while maximizing the results.

Highlights
The Challenge

Gee Beauty had historically not had a strong focus on new customers, but saw the need to increase their focus on new customers to bring in more long-term revenue and grow their US audience base.

Outcome

Increased nROAS by 33% compared to the previous period

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Building on this made the next step easy
The Structured Approach

Added in all time purchaser exclusions to Meta campaigns & favored new customers in Google.

Instead of optimizing to native platform data, we began using Northbeam's new customer data to determine where we should shift spend on a regular basis to bring in new customers.

Creatively, focused on the top selling new customer products vs launching ads for any product that was sold by Gee. This helped us focus on being more creative for a single product which allowed for deeper testing and wins.

Closing thoughts

Gee has a lot of opportunities in the future to focus on creative diversity on their top selling new customer products as Meta has favored diversity even more with recent algorithm changes.

Ready to turn insights into impact?
Client testimonial

How Gee Beauty Boosted New Customer ROAS

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