Reviving the Spirit of Aloha: How We Helped Coco Moon Get 20% ROAS Increase

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What we found

Lack of Consistent Creative Testing
Increasing Cost Per Acquisition (CPA).
Declining Sales
Underutilized Digital Marketing Channels:
Minimal engagement with user-generated content (UGC).
Sparse Lead Generation Initiatives:

Outcome

20%

Increase in ROAS

Overview

CocoMoon shines as a beacon of Hawaiian warmth and tradition, offering a cherished range of baby and toddler essentials. From soft swaddles to snuggly blankets and vibrant clothing, every item is infused with the spirit of the islands. In our collaboration with CocoMoon, we focused on enhancing their digital footprint and broadening market reach. Our strategy was tailored to magnify the "CocoMoon Difference," leveraging targeted advertising and maximizing user-generated content all to boost engagement and drive sustainable growth.

The problem
What were
the pain points?

The Main Challenge: Boost Sales While Controlling Acquisition Costs

Coco Moon was grappling with the dual challenge that threatened their growth trajectory: a lack of consistent creative testing had led to stagnant sales and a steady increase in Cost per Acquisition (CPA). This was significantly hindering their ability to effectively engage and expand their customer base without inflating costs.The core issue Coco Moon faced was an ineffective use of their marketing budget, led on by rising costs per click across key advertising platforms like Meta, Google, and Bing. Without a dynamic creative strategy, their campaigns failed to capture the unique essence of their Hawaii-inspired baby products. This made it difficult to connect authentically with potential customers and achieve profitable growth.

So Coco Moon faced key questions:

  • How to consistently attract new customers in a highly competitive market?
  • How to foster customer loyalty and encourage repeat purchases amid rising acquisition costs?
  • Were their current strategies sustainable and effective enough to support long-term growth?

The solutions

We developed a detailed creative testing roadmap aimed at diversifying and optimizing their advertising efforts across all platforms. With a structured plan in place, the path to enhanced performance became clearer and more achievable:

Building on this made
the next steps easy:

Systematic Creative Testing:

We rigorously tested various creative angles—including lifestyle imagery, direct comparisons, and customer testimonials—to identify which resonated most with Coco Moon’s audience. This systematic approach allowed us to refine our ad creatives continually, ensuring they not only caught the eye but also struck a chord with potential customers.

Discovery of New Creative Winners:

Our ongoing creative refinement process led to the discovery of several high-performing ads. These creatives, particularly those highlighting the unique qualities of Coco Moon’s baby products, played a crucial role in driving engagement and increasing conversions.

Lead Generation Initiatives:

To further boost sales potential, we launched targeted lead generation campaigns, such as seasonal giveaways, which were instrumental in accumulating a vast pool of potential new customers. Although these campaigns were designed primarily for engagement rather than immediate conversion, they significantly contributed to building a robust pipeline for future sales.

Advanced Campaign Strategies:

Learning from successful campaigns, we refined our focus to replicate and scale high-performing creatives, continuously enhancing our creative arsenal based on proven success metrics.

Data-Driven Decision Making:

Throughout the campaign, we utilized analytics to monitor performance and make informed decisions. This focus on data not only helped us identify what was working but also allowed us to quickly pivot our strategies in response to real-time feedback, maximizing ROI and reducing wastage in ad spend.

Our holistic approach not only addressed immediate challenges but also set the foundation for long-term success in an increasingly competitive marketplace.

What We Implemented

Comprehensive Creative Strategy Overhaul:

We crafted a detailed creative testing roadmap to explore various advertising concepts and angles, such as bold claims, comparative ads, reviews, and unboxing experiences. This was designed to pinpoint the most impactful creatives and optimize advertising efforts across all platforms.

Systematic Identification of Winning Creatives:

Through continuous testing and refinement of advertising creatives, we discovered and scaled successful content that significantly resonated with the target audience, enhancing both engagement and conversions.

Robust Data Analytics and Performance Monitoring:

We continuously monitored and optimized campaign performance. This data-driven approach helped refine strategies dynamically, ensuring maximum ROI and reduced wastage in ad spend.

Client testimonial

To gain new reach for Cool-jams, our approach was designed to cut through the noise, connect with the right audience, and drive meaningful results.

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