Transforming Email Marketing: How We Increased BioTrust’s Flow Revenue by $200k+

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What we found

Manual email campaigns sent 3x daily
Underutilized customer lifecycle flows
Inefficient campaign management
Limited personalization in emails
Inconsistent engagement and revenue trends

Outcome

25%

Flow Revenue Increased

40%

Engagement Rate Increased

15%

Subscription Rates Increased

35%

Open and Click Rates Increased
Overview

BioTrust is a leading health and nutrition brand dedicated to improving lives through high-quality, science-backed supplements. Their mission extends beyond products, as they actively support charitable causes such as ending childhood hunger and granting wishes for children with critical illnesses.

In our partnership with BioTrust, we focused on refining their A/B testing strategies and optimizing email marketing efforts, leading to enhanced customer engagement and significantly improved conversion rates during high-stakes sales periods.

The problem
What were
the pain points?

The Main Challenge: Automate Campaigns and Improve Customer Lifecycle Management

BioTrust faced significant challenges in scaling their email marketing efforts and efficiently managing their customer lifecycle. Their reliance on manually sending campaigns three times a day was not sustainable and limited their ability to grow.

So we identified key areas of focus:

  • How to efficiently automate their email marketing without losing the personal touch?
  • How to extend their customer lifecycle and boost customer loyalty?
  • Were their current email strategies effectively driving revenue growth?

BioTrust needed a comprehensive solution to automate their email campaigns and improve their customer lifecycle management. This involved not only migrating to a more robust platform but also optimizing their email flows to ensure consistent and personalized communication with their customers. By addressing these pain points, BioTrust aimed to increase engagement, drive revenue, and build stronger customer relationships.

The solutions

We streamlined BioTrust's email marketing strategy by migrating to Klaviyo and automating their campaigns. BioTrust faced challenges with manually sending multiple daily emails and needed a more efficient, scalable solution. By migrating to Klaviyo, we automated their email campaigns, optimized their customer lifecycle flows, and significantly enhanced their engagement and revenue.

Building on this made
the next steps easy:

Comprehensive Email Automation:

We migrated BioTrust's entire email marketing system to Klaviyo, automating campaigns that were previously sent manually three times a day. This automation increased efficiency and allowed for more consistent and timely customer communication.

Enhanced Customer Lifecycle Management:

We implemented advanced customer lifecycle flows, ensuring users received personalized communications based on their behaviors and interactions. This approach increased engagement and customer loyalty.

Data-Driven Campaign Optimization:

Utilizing Klaviyo's analytics, we continuously monitored and optimized email performance. This data-driven approach enabled us to refine content, improve open and click rates, and maximize revenue.

Targeted Subscription Emails:

We developed specialized email flows for subscription-based products, focusing on personalized recommendations and timely follow-ups. This strategy boosted subscription rates and customer retention.

Scalable Revenue Growth:

By optimizing email flows and automating campaigns, we increased BioTrust's flow revenue to $200k+. Our efforts ensured that campaigns remained the primary revenue driver, supporting overall growth.

These strategic implementations transformed BioTrust's email marketing, driving significant engagement and revenue growth while ensuring scalability and efficiency.

What We Implemented

Complete Migration to Klaviyo:

We transitioned BioTrust's email marketing system to Klaviyo, automating previously manual campaigns and enhancing efficiency.

Advanced Customer Lifecycle Flows:

Implemented comprehensive customer lifecycle flows, ensuring personalized and timely communications for increased engagement and customer loyalty.

Data-Driven Campaign Optimization:

Utilized Klaviyo's analytics to continuously monitor and optimize email performance, improving open and click rates, and maximizing revenue.

Targeted Subscription Emails:

Developed specialized email flows for subscription-based products, focusing on personalized recommendations and timely follow-ups to boost subscription rates.

Scalable Revenue Growth:

By optimizing email flows and automating campaigns, we increased BioTrust's flow revenue to $200k+. Our efforts ensured that campaigns remained the primary revenue driver, supporting overall growth.

Client testimonial

“This comprehensive strategy not only addressed Bullymake's immediate challenges but also laid the groundwork for sustained growth and engagement in the digital space.”

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