Dinovite

Unleashing Pet Health: How Dinovite Slashed Facebook CPAs by 62%

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Facebook CPA Reduced by

62%

Ad Spend Efficiency Increased by

Over 200%

Year Over Year

UGC Engagement Boosted by

53%

New Customer Acquisition Cost Decreased by

39%

Free strategy call!

THE CLIENT

About Dinovite

Dinovite specializes in high-quality, nutritional supplements that enhance the health and happiness of pets. Founded by Ed Lukacevic, a professional breeder and trainer, Dinovite has committed over two decades to developing products that address common pet health issues like poor skin, coat conditions, and digestive health.

In our partnership with them, we enhanced Dinovite's online presence through targeted Facebook advertising campaigns and strategic media buying to drive engagement and customer acquisition.

Free strategy call!

Expanding Market Reach

Total Ad Spend Efficiency Improved by Over

200%

Year Over Year

Expanding Market Reach

Dinovite approached us with a clear mission: to elevate their brand presence and optimize advertising efficiency without escalating costs. Operating in the competitive pet supplement market, they needed a strategy that not only reached more customers but did so in a cost-effective manner. Their main challenge was the underperformance of user-generated content (UGC) and high customer acquisition costs (CAC), which were not aligned with their growth objectives.

From the start, we recognized the account was in dire need of an overhaul on their ad campaigns. Our focus was on leveraging high-performing UGC to boost the authenticity and relatability of the brand. By enhancing the quality and reach of our creative assets, we wanted to captivate a broader demographic and convert interest into tangible sales growth.

What were the pain points?

The Main Challenge: Broaden market reach while transitioning to a new e-commerce platform.

Dinovite faced pressing challenges in scaling their digital presence effectively without inflating costs. The goal was to push more user-generated content (UGC) performance and seamlessly migrate from Bigcommerce to Shopify without disrupting ongoing operations. These objectives were crucial as the previous platform they used had limitations that hindered their tracking and optimization of marketing campaigns.

So we identified key areas of focus:

  • How to ensure smooth customer acquisition during a major platform transition?
  • How to maintain and enhance UGC performance amidst changing backend systems?
  • Were the current marketing strategies adaptable enough to support new platform capabilities?

The necessity for Dinovite was clear: they required not only a stable transition but also an optimization strategy that resonated with new and existing customers. This involved refining ad spend efficiency, particularly through Facebook, where CPAs needed significant reduction, and ensuring all marketing efforts were scalable and sustainable on the new Shopify platform.

Free strategy call!

How did we do it?

It was clear that Dinovite needed a significant shift in their strategy to tackle the challenges of an outdated e-commerce platform and suboptimal user-generated content performance. So we focused on transitioning from Bigcommerce to Shopify, which promised more robust functionality and better integration with marketing tools, improving our ability to track and analyze data effectively. We then optimized both performance and tracking capabilities across all marketing channels for Dinovite.

Building on this made the next steps easy:

Advanced Campaign Structuring and Creative Revitalization:

Just 7 days after a first purchase, customers now receive a special promotional offer. This change was designed to maintain momentum and interest, potentially engaging customers even before their initial order had arrived.

Enhanced User Experience and E-commerce Integration:

Migrating to Shopify enabled us to overhaul the web interface, making it more intuitive and user-friendly. We streamlined the shopping experience to reduce friction points, leading to better conversion rates and customer satisfaction.

Data-Driven Marketing Tactics:

Utilizing sophisticated data analytics, we fine-tuned our advertising strategies to focus on high-ROI activities. The introduction of UTM tracking helped us measure the effectiveness of specific campaigns and adjust our tactics in real-time to ensure optimal performance.

Continuous Optimization and A/B Testing:

Our team implemented a rigorous testing regimen for all marketing elements, from ad copy to landing pages. This iterative process allowed us to discover the most effective approaches swiftly and scale them to maximize reach and impact.

By applying these, Dinovite not only saw improved operational efficiency but also significant gains in customer acquisition and overall market presence. This tailored approach has set the stage for sustained growth and profitability in an increasingly competitive market.

Free strategy call!

Account Overview

We Inherited an Account That Had:

  • Subpar utilization of user-generated content
  • An outdated e-commerce platform (Bigcommerce)
  • High customer acquisition costs
  • Limited digital presence on emerging platforms such as Meta
  • Inconsistent creative testing

What We Implemented for Dinovite:

Comprehensive Platform Transition and Optimization:

We migrated Dinovite from Bigcommerce to Shopify to use more robust e-commerce functionalities and integrate seamlessly with advanced marketing tools. This improved tracking capabilities, including the implementation of UTM codes, which allowed us to fine-tune our ad targeting strategies and better attribute sales to specific marketing efforts.

Revitalized Creative Strategy with a Focus on UGC:

Recognizing the power of user-generated content, we improved our creative approach to include a broader, more effective use of UGC. This aimed to lower CPAs by boosting engagement through relatable and compelling content. We increased our creative testing volume by 207%, which allowed us to explore a variety of content types and optimize based on performance data.

Advanced Targeting and Segmentation:

Our new campaign structures were designed to optimize spending and maximize reach. By implementing precise targeting and segmentation techniques, we significantly reduced the cost per acquisition by 39% while enhancing the effectiveness of our advertising efforts across Facebook and other platforms.

Results and Impact:

The changes we made led to a substantial improvement in all key performance metrics. There was a 62% reduction in Facebook CPAs for UGC content and we witnessed a significant boost in overall engagement and customer acquisition rates. 

Free strategy call!

Main points to note:

Optimize E-commerce Platforms for Performance:

Transition to more advanced platforms like Shopify to leverage improved tracking and integration capabilities, enhancing your ability to analyze and adjust campaigns in real time.

Leverage User-Generated Content to Lower Costs:

Increase the use of authentic UGC to boost engagement and reduce advertising costs. Test and iterate various types of UGC to find the most resonant content for your audience.

Implement Advanced Campaign Structuring:

Design your campaign structures to optimize spend and extend reach. Utilize precise targeting and segmentation to lower acquisition costs and improve advertising effectiveness.

Enhance the Online Shopping Experience:

Overhaul the web interface to create an intuitive and user-friendly shopping environment. Simplify navigation and optimize conversion points to improve customer satisfaction and conversion rates.

Optimize Digital Touchpoints:

Always improve the user experience on your digital platforms. Streamline navigation, enhance mobile responsiveness, and ensure that all customer interactions are seamless and engaging to support higher conversion rates.

Free strategy call!

The Outcome?

Facebook CPA Reduced by

62%

Ad Spend Efficiency Increased by

Over 200%

Year Over Year

UGC Engagement Boosted by

53%

New Customer Acquisition Cost Decreased by

39%

If you’re looking to elevate your brand and achieve long term sustainable growth, we’d love to discuss how our expertise can drive your success. Enter your details below, and let’s start the conversation!