Hooked & Co

How We Revitalized Hooked & Co's Creative Strategies That Delivered 40% More Conversions

Book a FREE 20-Point Audit from Chase Dimond’s team

Fill in the details using the form below:

Engagement Rate Boosted by

70%

in the first 30 days post-implementation.

Conversion Rate Increased by

40%

CPA Decreased by

30%

Free strategy call!

THE CLIENT

About Hooked & Co

Hooked & Company has been at the forefront of children's educational media for over 35 years, creating a legacy with its award-winning Hooked On Phonics program. Today, they continue to captivate young minds through a diverse array of digital apps, books, and practice materials tailored for literacy and math development. Their products are crafted to spark curiosity and build essential skills, making learning both fun and effective for children ages 3-9.

In our partnership with them, we focused on expanding their digital transformation by enhancing the online platforms they were using, integrating advanced analytics for deeper customer insights, and implementing targeted marketing strategies to reach new audiences and drive engagement.

Free strategy call!

Optimizing Digital Conversion in a Challenging Funnel

CPA Decreased by

30%

Optimizing Digital Conversion in a Challenging Funnel

Hooked & Co came to us with a clear goal: To increase their customer acquisition efficiency while maintaining a strict cost-per-acquisition (CPA) target in a highly competitive digital environment. With their business heavily reliant on TikTok for initial customer engagement, the primary challenge was converting top-funnel interactions into measurable sales, given the disconnect between in-platform engagements and actual sales conversions (SQL).

From the start, we knew that Hooked & Co's historical data inconsistencies and suboptimal tracking configurations were significant barriers. The use of multiple platforms without unified tracking made it difficult to attribute conversions accurately, which in turn impacted their ability to optimize ad spend effectively. Our immediate focus was to overhaul their tracking mechanisms, streamline their digital touchpoints, and enhance their ability to monitor real-time data through the implementation of TikTok's Events API and better integration with GA4.

What were the pain points?

The Main Challenge: Amplifying direct customer acquisition while maintaining a controlled cost-per-acquisition (CPA).

As a company focused on educational subscription services, Hooked & Co struggled to effectively convert high top-funnel traffic into committed customers, primarily due to the non-linear path of their digital ads leading to conversions.

So we identified key areas of focus:

  • How to efficiently convert top-funnel engagement into actual sales?
  • How to ensure consistent measurement and attribution across platforms?
  • How to maintain engagement through to conversion amidst a dispersed digital landscape?

Achieving a coherent and unified tracking system was essential. The disparity between in-platform metrics and final sales conversions (SQL) necessitated a robust overhaul of their data tracking and integration strategy to better align their digital marketing efforts with actual sales outcomes.

Free strategy call!

How did we do it?

We knew a comprehensive digital strategy overhaul was needed, focusing primarily on TikTok's dynamic advertising capabilities. Our goal was to refine their customer acquisition process, emphasizing cost-effective strategies and improved tracking systems.

Building on this made the next steps easy:

Enhanced Tracking and Analytics Implementation:

We revolutionized their tracking capabilities by integrating the Events API, which allowed for more precise user targeting and better alignment between TikTok campaigns and their SQL goals. This was crucial in reducing discrepancies in data and improving the overall cost per acquisition.

Optimization of Digital Ad Creatives:

Understanding the pivotal role of engaging content, we revamped their ad creatives to better resonate with potential customers. This included streamlining the UTM parameters across all campaigns to ensure consistent performance measurement and optimizing ad placements for enhanced visibility and interaction.

Revamped User Journey on Digital Platforms:

We eliminated unnecessary steps that hindered conversion rates, such as the instant pages on TikTok, simplifying the path to purchase. This approach significantly increased direct interactions and conversions from first-time viewers of the ads.

Website Security and Performance Enhancements:

Transitioning all landing pages to HTTPS not only improved security but also boosted the site's reliability and user trust, aligning with TikTok's recommendations for optimal performance.

These strategic enhancements laid a robust foundation for Hooked & Co, propelling them towards a more profitable and scalable digital presence.

Free strategy call!

Account Overview

We Inherited an Account That Had:

  • Low Conversion Rates from Top-of-Funnel Traffic
  • Inconsistent Tracking and Analytics
  • Outdated Creative Strategy
  • Inadequate Use of Analytics
  • Inadequate Use of User-Generated Content (UGC)
  • No Structured Testing Methods

What We Implemented for Hooked & Co:

Enhanced Digital Strategy:

We introduced rigorous A/B testing to identify high-performing content. We diversified the ad creatives to better engage different audience segments.

Data Tracking and Analytics Integration:

Implemented Events API and overhauled UTM tracking to enhance data accuracy and provide deeper insights into user interactions, which allowed for more targeted campaign adjustments and optimizations.

Advanced Targeting Techniques:

Utilized TikTok’s advanced matching capabilities and restructured campaign targeting to focus on high-intent audiences, which improved the conversion rate and lowered the CPA.

Website User Experience Optimization:

Revamped the website to create a more intuitive and engaging user experience. We streamlined the navigation and improved the checkout process to reduce friction and enhance conversion rates.

Free strategy call!

Main points to note:

Free strategy call!

The Outcome?

Engagement Rate Boosted by

70%

in the first 30 days post-implementation.

Conversion Rate Increased by

40%

CPA Decreased by

30%

If you’re looking to elevate your brand and achieve long term sustainable growth, we’d love to discuss how our expertise can drive your success. Enter your details below, and let’s start the conversation!